Information We Collect

While you interact with our website, we may collect and process the following types of data:

1. Usage Information:

   • Details of your visits to our website, including pages viewed, resources accessed, traffic data, location data, and other communication data. This information helps us understand how visitors use our website and improve user experience.

2. Voluntarily Provided Information:

   • Any information you provide when registering on our site, making a purchase, or contacting us. Examples include your name, email address, and phone number.

3. Communication Records:

   • Information shared during communication via email, contact forms, or other means.

Use of Cookies

Cookies are small data files stored on your device to enhance your browsing experience. We use cookies to:

• Collect statistical data about your general internet usage.

• Understand visitor behavior and improve our website functionality.

Cookies do not personally identify users but help us analyze trends and improve our services. If you prefer, you can modify your browser settings to decline cookies. However, disabling cookies may limit some features of our website.

Additionally, third-party advertisers on our site may use cookies over which we have no control. These cookies may be activated when you click on an advertisement.

How We Use Your Information

The information we collect is used to enhance your experience and provide the best possible services. Specifically, we may use your data for:

• Responding to your inquiries and requests.

• Sharing information about our services, including updates on our book catalog and promotions.

• Informing you about changes to our website, services, or products.

Info@esticsagency.com.

Data Storage and Security

To ensure the security of your personal data, we take all reasonable precautions. Your data may be transferred to and stored at locations outside the United States for processing. By providing your data, you consent to this transfer, processing, and storage.

Please note that while we strive to protect your information, no data transmission over the internet can be guaranteed to be entirely secure. Sending information to us electronically is done at your own risk.

Disclosure of Information

We do not disclose your personal information to third parties, except in the following cases:

• When legally required to do so.

• To prevent fraud or reduce the risk of fraudulent activity.

Public Areas (e.g., Book Reviews)

Certain sections of our website, such as book reviews, are publicly accessible. Information shared in these areas can be viewed by anyone. Please avoid disclosing sensitive personal information in these sections.

Third-Party Links

Our website may contain links to external websites. Please note that we are not responsible for the privacy policies or practices of these external sites. We encourage you to review the privacy policy of any third-party site before sharing personal information.

Children’s Privacy

We are committed to protecting children’s privacy and comply with the Children’s Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children under the age of 13 without parental or guardian consent.

Collection and Use of Children’s Information:

1. Correspondence:

   • If a child contacts us with a one-time request (e.g., a question), we may collect their email address to respond. Once the request is resolved, the email address is deleted and not used further.

2. Newsletters:

   • Children may subscribe to our newsletter with parental consent. Parents can request the removal of their child’s email from our database at any time by contacting us.

3. Contests and Sweepstakes:

   • Participation in contests or sweepstakes is restricted to individuals aged 13 or older. Parents/guardians may enter on behalf of their children.

Additionally, any information collected through cookies is anonymous and not used for targeted advertising toward children.

Notice to Non-US Users

For visitors accessing our website from outside the United States, please be aware that your personal data will be transferred to the United States. Data protection laws in your country may differ from those in the United States. By providing your information, you consent to this transfer and the terms outlined in this policy.

SMS Disclosure & Messaging Policy

1. Program Description

When you opt in to our services by providing your phone number on our website forms, you are consenting to receive SMS/text messages from ESTICS LLC regarding your inquiries, account updates, and promotional offers.

2. Message Frequency

Message frequency may vary based on your interaction with us.

3. Cost

Message and data rates may apply for any messages sent to you from us and to us from you.

4. Opt-Out & Support

• STOP: You can reply STOP at any time to opt out of further messaging.

• HELP: You can send HELP for more information or assistance.

5. Privacy & Data Sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us using the details below:

By Mail:
Online Privacy
ESTICS AGENCY™
MUHAMMAD MUHTASHAM TARIQ SOLE MBR, 1001S MAIN ST STE 500

KALISPELL, MT 59901-563

By Email: Info@esticsagency.com